At Driven By Cleaning, we are committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, contact our team, or use our cleaning services.

Driven By Cleaning respects your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and complies with applicable Australian privacy laws.

By using our website or engaging our services, you agree to the terms outlined in this Privacy Policy.

Driven By Cleaning may collect personal information necessary to provide our services effectively and maintain communication with our customers.

The types of information we may collect include:

We may also collect non-personal website usage information such as browser type, device information, IP address, and pages visited to improve website performance and customer experience.

We collect information in several ways, including when you:

Information is generally collected directly from you unless otherwise authorised or required by law.

Driven By Cleaning collects personal information to:

We only collect information that is reasonably necessary for operating our business and delivering quality services.

Our website may use cookies and analytics tools to improve user experience and website functionality.

Cookies help us understand how visitors interact with the site, remember preferences, and improve navigation performance. You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Website analytics may collect non-identifiable information such as:

This information is used solely for website optimisation and marketing analysis.

Driven By Cleaning respects your privacy and does not sell, rent, or trade your personal information to third parties.

However, we may disclose your information when necessary to:

Any third-party service providers engaged by us are expected to handle your information securely and in accordance with Australian privacy obligations.

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, disclosure, or alteration.

Security measures may include:

While we strive to protect all information, no online transmission or electronic storage method can be guaranteed completely secure.

Under the Australian Privacy Act, you may request access to personal information we hold about you. If any information is inaccurate, outdated, or incomplete, you may request corrections.

To request access or updates to your information, please contact our team using the details provided below.

We may require identity verification before processing certain requests for security purposes.

Driven By Cleaning may occasionally send promotional emails, special offers, or service updates. You may opt out of receiving marketing communications at any time by contacting us directly or using the unsubscribe option provided in emails.

We respect your communication preferences and aim to provide relevant and useful information only.

Our website may contain links to third-party websites for additional information or convenience. Driven By Cleaning is not responsible for the privacy practices, policies, or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Driven By Cleaning may update this Privacy Policy periodically to reflect changes in business practices, legal obligations, or website functionality.

Any updates will be published on this page and become effective immediately upon posting.

We encourage users to review this Privacy Policy regularly to stay informed about how personal information is handled.